Privacy Policy

MYWORK STATION SDN. BHD. (“Company,” “we,” “our,” or “us”) is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, process, store, protect, and disclose your information when you interact with our website, purchase products, or communicate with us.

1. Types of Personal Data Collected

We may collect the following categories of personal data:

1.1 Personal Identification Information

  • Full name
  • NRIC (only if required for shipping or warranty purposes)
  • Billing and delivery addresses
  • Email address
  • Phone number

1.2 Payment Information

  • Debit/credit card details (processed securely via third-party payment gateway)
  • Transaction records
  • Billing information

Note: We do not store full payment card details on our servers.

1.3 Account & Login Information

  • Username, passwords, and activity logs (for registered customers)

1.4 Device & Website Usage Data

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Cookies and tracking technologies

1.5 Communication Data

  • Messages, emails, chats, and customer service interactions

2. Purpose of Data Collection

We use your personal data for the following purposes:

2.1 Order Processing

  • Verify orders
  • Process payments
  • Deliver products
  • Provide updates on order status

2.2 Customer Support

  • Respond to inquiries
  • Resolve complaints and product issues
  • Provide after-sales support

2.3 Marketing & Promotions

  • Send newsletters, promotions, and product announcements
  • Personalize user experience and recommended products

2.4 Website Improvement

  • Analyze usage data
  • Enhance site functionality, speed, and security

2.5 Legal & Compliance

  • Fraud prevention
  • Compliance with laws and regulations
  • Internal audits and record keeping

3. Disclosure of Personal Data

We may share your information with:

3.1 Service Providers

  • Payment gateways
  • Courier & logistics companies
  • Data storage services
  • Customer support tools

3.2 Regulatory Authorities

When required by law, court order, or government authorities.

3.3 Business Transfers

In the event of a business merger, acquisition, restructuring, or asset sale.

We never sell, rent, or trade your personal data to third parties.

4. Data Protection & Security Measures

We implement strict security controls, including:

  • SSL encryption
  • Secure payment gateways
  • Access control limitations
  • Regular system updates
  • Server and data encryption

However, no online transmission is 100% secure. You share your information at your own risk.

5. Retention of Personal Data

Your data is retained as long as necessary for:

  • Fulfilling transactions
  • Meeting legal or accounting obligations
  • Providing after-sales service

After this, data will be securely deleted or anonymized.

6. Your Rights Under PDPA

You may:

  • Request access to your personal data
  • Update or correct inaccurate information
  • Withdraw consent for data processing
  • Request deletion where applicable

Contact us via email: mywork.station@outlook.com

7. Cookies

Our website uses cookies to:

  • Improve loading speed
  • Remember cart items
  • Analyze visitor behavior
  • Provide personalized shopping experience

You may disable cookies in your browser settings, though some features may not function properly.

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